The Homeless Management Information System (HMIS) is a web-based software system that the San Antonio Continuum of Care (CoC) utilizes to coordinate care among direct service providers.  The HMIS is only to be accessed by authorized users within the CoC.  If you need access to the HMIS, please contact the HMIS team by submitting a service request

The HMIS team holds weekly trainings every Thursday afternoon at Haven for Hope for new users. 
To schedule a training time, please click here.

The link to HMIS is:
https://hmis.havenforhope.org/HavenForHope_Prod.ecm

To submit a Service Request for help with HMIS please create an account:
https://www.havenforhope.org/Portal/ServiceRequest/

• HMIS User Training Guide
• HPRP Entry Training Guide
  
• Security Awareness Training

• Make sure you are in Firefox Web Browser (not Internet Explorer)
• The user name is not case sensitive.
• The password is case sensitive.
• There is a tab in HMIS to change your password. (We recommend you do after you login for the first time)
• Homeless Management Information System Data and Technical Standards Notice - FAQ's - Click here to download.