Homeless Management Information System
Resources for Bexar County
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HMIS Participating Agencies

  • Adult Protective Services
  • Alamo Area Resource Center
  • Alamo Workforce
  • American GI Forum-National Veteran's Out
  • Anger Solutions Network, Inc.
  • Beat AIDS
  • Bexar County Community Resources
  • Bexar County Pretrial Services
  • Catholic Charities
  • Cenpatico
  • Center for Health Care Services
  • CentroMed
  • Christian Assistance Ministries
  • Christian Financial Services
  • Christian Hope Resource Center
  • Clarity
  • COSA Community Court
  • Crosspoint Inc
  • Family Endeavors
  • Family Violence Prevention Services @ H4H
  • Goodwill Industries at H4H
  • Haven for Hope
  • Housing Authority of Bexar County
  • I Care San Antonio at H4H
  • Our Lady of the Lake - CCS
  • Pay It Forward
  • San Antonio AIDS Foundation
  • San Antonio Christian Dental Clinic
  • San Antonio Food Bank at H4H
  • San Antonio Housing Authority
  • San Antonio Metropolitan Ministries
  • Seton Home
  • St Mary's University
  • St Peter St Joseph Children's Home
  • St Vincent De Paul
  • Strong Foundation
  • The Salvation Army
  • Thrive
  • Veteran's Affairs
  • YMCA

HMIS Training

To schedule training for you or your staff, please click here.


New User TrainingEvery Tuesday 1:30-4:30pm
Refresher Training1st & 3rd Thursday 9:00am - 12:00pm
Report Training4th Thursday 1:00-3:00pm
Agency Management Training2nd Thursday 2:00-4:00pm
"What's New?" Training1st Wednesday (Every Quarter) 9:00-11:00am
  1. New User Group Trainings: Hands-on training conducted in a computer classroom where the new user can undergo initial HMIS software training.
  2. Refresher Trainings: Additional training offered to existing users for the purpose of increasing a user’s HMIS knowledge and proficiency. These trainings are designed according to user role, program type, and user needs. Refresher trainings will be conducted either one-on-one or in a small group
  3. Report Trainings: This training is designed for agency executives and administrative staff who will use the system data for performance measurements, grant writing, and funding reports.
  4. Program Specific Training: Personalized training for program managers and their staff as requested and/or as recommended by the HMIS Committee.
  5. Agency Management Training: This training ensures Program Managers, HMIS Security Officers, and Points of Contact attend H4H-sponsored HMIS trainings, stay current with the HMIS policies and procedures, and relay updated information to all HMIS users at his/her agency.
  6. "What’s New?" Trainings: Training conducted once a quarter on the HMIS enhancements and system upgrades.

About The Homeless Management Information System (HMIS)

The Homeless Management Information System (HMIS) is a web-based software system that the San Antonio Continuum of Care (CoC) utilizes to coordinate care among direct service providers.  The HMIS is only to be accessed by authorized users within the CoC.

HMIS Organization Chart

The HMIS Services Team

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    Sue Carrisalez-Hornsby
    HMIS Manager
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    Katie McNeff
    HMIS Project Coordinator
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    Wendy Yates
    HMIS Trainer

If you need access to the HMIS, please contact the HMIS team by submitting a service request

Contact The HMIS Team

For help, please submit a request to our Help Desk: https://portal.havenforhope.org/Servicerequest/Submitsr.aspx

For after-hours emergencies, our on-call number is 210-220-2390.

Frequently Asked Questions (FAQs)

  • Make sure you are in Google Chrome Web Browser (not Internet Explorer)
  • The user name is not case sensitive.
  • The password is case sensitive.
  • If you have issues with the financial assessment, make sure you are using Google Chrome or clear your browser history.
  • Homeless Management Information System Data and Technical Standards Notice - FAQ's - Click here to download.
Haven for Hope of Bexar County - 1 Haven for Hope Way, San Antonio, Texas 78207 - (210) 220-2100
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