In light of the recent media focus regarding the Coronavirus (COVID-19) , Haven for Hope would like to share some important information with our dedicated supporters. We recognize there may be some questions and concerns regarding how Haven for Hope is addressing concerns regarding COVID-19.

Haven for Hope has been closely monitoring all information regarding the COVID-19. Haven for Hope staff have met with several health professionals including Metro Health. With guidance from these health professionals, Haven for Hope has taken several steps to mitigate any risks presented by the Coronavirus (COVID-19). Haven for Hope follows rigorous cleaning procedures including multiple cleanings of Haven buildings throughout the day. Health professionals have also advised consistent hand washing, limiting physical contact such as handshakes and hugs, providing accessible hand sanitizer throughout the campus and avoiding accessing the campus if feeling ill.

We are continuously monitoring the situation and following the advice of the local, state and federal authorities, which can be found at the following links: The City of San Antonio   Texas Department of State Health Services   Centers for Disease Control & Prevention

COVID-19 Updates

Consistent with CDC guidance and due to the Stay at Home Order, Haven for Hope will temporarily close its Intake department. 

Intake will remain open during normal business hours until 3 pm on Thursday, March 26 to allow additional people experiencing homelessness to enter Haven for Hope before the closure.

This is an important and necessary measure to protect the health and safety of Haven for Hope clients and its essential employees and partners.  The temporary closure is also required to maintain essential operations and provide continued care and support for the many men, women, and children who currently call Haven for Hope home

At this time, Haven for Hope has made the decision to close the Volunteer Center. Scheduled meetings have been moved to alternate locations or rescheduled. All visitors will need to check in at the East Gate.

Thank you for your cooperation.

Haven for Hope has been closely monitoring the Coronavirus (COVID-19) situation. After thoughtful and careful consideration for what is in the best interest of our clients, volunteers and staff, effective immediately Haven for Hope will suspend all volunteer activities throughout the Haven for Hope campus until further notice. This suspension of volunteers includes all individual volunteers, group volunteers, Soul Friends, church congregations, as well as most tour groups. Some exceptions may be made based upon the daily needs of the campus. While the Coronavirus (COVID-19) outbreak is a rapidly changing and fluid situation, we are committed to keeping our volunteers, clients and staff safe.  

We are asking any potential donors to make an appointment before dropping off their donations. This is to help ensure the health of our donors as well as our staff and clients. Appointments can be made Monday through Saturday from 10 am to 4 pm by calling 210- 212-2920.

Thank you for investing in Hope. Your contribution will help support our mission to bring hope and new beginnings to those we serve. Your tax-deductible financial, as well as in-kind contributions, support the programs and services of Haven for Hope

We will only accept the following donations at the Donation Center:

New packages of underwear for men, women and children

New packages of socks for men, women and children

Disinfectant (items like Lysol that state it kills more than 99% of viruses)

Wipes (baby wipes but also disinfectant wipes for cleaning)

Masks (N95 or similar as well as regular medical masks)

Hand sanitizer – large

Hand sanitizer – small, pocket size to carry with you

Diapers (all sizes)


Xbox and PS4 consoles, along with controllers (for kiddos to play video games, as we have approximately 150 school age children staying home from school (and they are not supposed to congregate in large group activities either)

All donations will be cleaned and sanitized before they are distributed.

In light of recent concerns regarding Coronavirus (COVID-19), Haven for Hope has decided to suspend all tours of our campus. We apologize for any inconvenience this may cause.

Community News: Haven for Hope recipient of COVID-19 Response Fund Grant

A grant from the COVID-19 Response Fund, a community fund jointly managed by the San Antonio Area Foundation and the United Way of San Antonio. The fund is comprised of nearly 30 caring businesses, donor advised funds, philanthropic foundations, and government entities including:

San Antonio Area Foundation

Baptist Health Foundation of San Antonio

John L. Santikos Charitable Foundation

Holt Family Foundation

Harvey E. Najim

Texas Mutual Insurance Company

The Najim Charitable Foundation

Wells Fargo

H. E. Butt Foundation

JPMorgan Chase & Co.

Nancy Smith Hurd Foundation

Houston and Caroline Harte Fund

United Way of San Antonio & Bexar County

80|20 Foundation

Kronkosky Charitable Foundation

Alice Kleberg Reynolds Foundation

Mays Family Foundation

Bank of San Antonio

Tobin Endowment

Bexar County

Greehey Family Foundation

Nationwide Foundation

NuStar Energy

Gloria Galt Donor Advised Fund

City of San Antonio

Toyota Motor Engineering & Manufacturing North America

Community Support