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RFP – Emergency Duress Buttons and Two-Way Communication

Haven for Hope Request for Proposal – Emergency Duress Buttons and Two-Way Communication

Haven for Hope is seeking proposals for the purchase and installation of thirty-six (36) duress buttons, installation of three (3) Comelit HFX-700B Call Comm’s, and purchase and installation of one (1) Comelit HFX-700B Call Comm throughout Haven’s 22-acre property. The objective is to add two-way
communication systems to the Resource Center and East, West and South Gate to control access by non-badged personnel. The duress buttons will enhance security in client-facing offices or locations, to provide safer client interactions with the ability to call for help if an emergency or crisis occurs.

Proposal Submission Guidelines:
Interested parties should submit their proposals by 4:00 PM on January 12th, 2024, via email to
Proposals should include:
• Detailed project plan and timeline
• Cost breakdown including materials and labor
• Detail of permits required, associated costs and timelines
• Description of relevant experience, and
• Certificate of Insurance (COI)

A site visit will be conducted on Friday, January 5th, 2024, at 1 PM at 1 Haven for Hope Way, San Antonio, TX 78207. The site visit is highly recommended to answer all questions and to provide clarification. Any other inquiries and/or requests for clarification should be directed to Alberto Rodriguez
at the contact information listed in this RFP.

Contact Information: Alberto Rodriguez
Vice President of Transformational Operations
Office: (210) 220-2383
Cell: (210) 819-8142

Request for Proposal